Delivery

1What is Shipping within 24h?

We guarantee to ship your order by the next working day, however we are often able to ship the same day we receive your order. Choose express delivery and you should hopefully receive your order within 1-2 days!

2When will my order be delivered?

We offer a next day service, but currently we cannot guarantee a next day delivery due to the coronavirus pandemic affecting couriers. We are currently advertising this as a 1-2 days service as it is the most urgent service available to us.

3Can I get delivery next day?

We offer an express UPS next day service, but currently we cannot guarantee a next day delivery due to the coronavirus pandemic affecting couriers. We are currently advertising this as a 1-2 days service as it is the most urgent service available to us.

Product

1Is your product certified?

Yes our product complies with British Standards EN1276, EN1500, EN1650 and EN14476

These tests have successfully proven our products to be antibacterial, virucidal and yeasticidal, effectively killing 99.999% of bacteria, germs and viruses such as the Coronavirus.

Usage

1How do I apply the sanitiser gel to ensure it works effectively?

Apply sufficient sanitiser (normally a pea sized drop) to cover all surfaces of hands, including fingernails and between fingers. Rub hands until dry.

2Should I order a refill pouch or a bottle of hand sanitiser?

Our refill pouch products are designed to reduce waste and reduce the cost of shipping. If you already have dispensers or bottles, you can use our pouch products to refill those bottles. Our bottled products are ideal if you do not have existing dispensers or bottles.

3How long will the sanitiser last?

Washing hands literally washes away the germs down the drain, while hand sanitisers kill whatever is on your hand at that moment. However, as soon as you touch another contaminated surface, your hands will get dirty again. So, neither hand washing nor using a sanitiser keeps your hands clean for more than a couple of minutes, you can re-contaminate your hands right away, by touching another dirty surface. So, before you decide to eat something or touch your face, you need to clean your hands again.

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